FAQ

  • How can I make an order?

    You can click add to basket to any item that you wish to buy, following this you will be able to access your basket to check out using the button checkout.

  • How do I know if my order has been confirmed?

    You will receive an email confirming the receipt of your order, and you will not receive an email confirming unless you pay the full payment.

  • What delivery methods do you accept?

    For the meantime accept cash before delivery. You will be informed if there were another way of payment.

  • Can I cancel an order?

    We may not be able to cancel an order if it has already been processed so please ensure that you check before committing to an order. Please contact us if you wish to cancel an order before the payment is paid.

  • How much does delivery cost?

    Al Wakrah

    QAR40

    Doha

    QAR50

    Al Rayyan

    QAR50

    Shahaniya

    QAR60

    Al Khor

    QAR60

    Shamal

    QAR60

    Um Salal

    QAR60

    Al Daayen

    QAR60

  • How long will it take to receive my order?

    We endeavour to make your order delivered within 7 working days from it being processed.

  • Do you accept returns?

    Returns are not accepted unless the product is damaged upon you receiving the order. If so, please contact us with supporting photos as soon as you receive your package.

  • Can I change the size?

    Unfortunately, we are not able to change the size of an order. Please contact us for details regarding the measurements to avoid this issue before making an order and make sure that you submit the right size before you proceed to checkout.

  • Where do you deliver to?

    We currently deliver to Qatar only. We may increase our delivery locations in the future and will update the website to reflect this.

  • What to do if I have any issues with making order?

    Please contact us regarding any issues in making an order, we will be happy to assist.

  • How can I contact you?

    If you have any queries or require help with an order that you have made or in the process of making then please do not hesitate to contact us. You can use our contact form to send us your messages. We endeavour to respond to any messages within 2 days from receipt.

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